All bookings made from this websites are confirmed, subjects to any conditions
during the booking process. Upon the completion of the booking you will be
provided with one or number of receipt containing a reference number or
confirmation detail. This will serve as your itinerary and should be retained
while checking. Changes in booking cannot be made through the website directly,
we advise you to get in touch with our local travel agents. Please also keep in
mind that changes in the bookings cannot be guaranteed by Suvayatra.com, it will
be solely responsible upon the supervisor of the product you purchase and to the
availability of that product. We can book up to 8 people through suvayatra.com,
for more the 10 people or groups, please contact us on firstname.lastname@example.org.
All payments are due upon receipt. If the payment is not received or the payment
method is decline the buyer forfeits the ownership of any items purchased and
the payment will not be processed.
3) Refund Policy
In case, if you need to cancel the bookings, we advise you to make any
cancellations a week before of checking-in into Hotels.
4) Your Trip and assumption of risk
Suvayatra.com operates trips in regions where standards of accommodation,
transport, safety, hygiene, medical facilities and other services may not be the
same as you are used to. By booking with Suvayatra.com you acknowledge that some
of the trips may involve risk that may not be present of conventional or less
demanding holidays. We strongly advise you not to choose adventure trip if you
have a certain medical health conditions. By booking with Suvayatra.com you
acknowledge your decision to travel with Suvayatra.com trips made after
consideration of relevant travel information that may be available at any time.
We strongly recommend you to go through the information and description provided
for any Holiday Packages and Adventure trips.
If an item is cancelled before the payment has been processed, we will not
charge you with any amount. Once payment has been processed, the buyer is
responsible for the payment. If you are not satisfied with any purchase of your
hotel rooms, Airfares or packages we strongly recommend you to make cancellation
a week before checking in date. We also advise you to go through the booking
terms and conditions for any product bought in Suvayatra.com as we feature many
travel agencies under us and policies for each of them are different.
The suppliers for hotels, packages and Airfare have provided all rates mentioned
for any product to us. These rates will fluctuate according to peak season and
so on, so please make sure to be aware that none of these rates are fixed and we
will not be responsible for any misinterpretation for the rates.
7) Complaints and Queries
For any complaints / Suggestion or queries about the product, management or the
website please contact us through our customer service or you can also email us
at email@example.com or call us at +9771 4410051. We will respond to any
written emails with 24 hours in case of any emergency please give us a call on
our local time in Nepal.
The seller is not responsible for any health or safety concerns once the buyer
has purchased any product from our website. Suvayatra.com safeguards all the
products that have been featured in our website, if any misshapen do occur we
strongly recommend you to get in touch with the customer service keeping in mind
that Suvayatra.com shares no responsibilities.
We strongly recommend all the clients to enter into the Full Travel Insurance
Policy before you travel with any of the destinations for your safety.
These terms and conditions are subject to change.