I just wanted to drop a line and say thank you for organizing our vacation! It was really great! We enjoyed our time away without any problems. The pick-up and drop-off service at the airport was very convenient and we liked that a lot. Hotels were really nice, especially the one in Phuket. We had some slight issues with the hotel in Bangkok as they initially placed us in a twin room that was very old and seemed to be a smoking room. After that though, they upgraded us to a much nicer room without any hassle. The location of the hotel was excellent! Right across the street from the malls and even though it wasn't too close to the sights, getting to the major sites was easy and cheap even by taxi.
Phuket was really wonderful and we especially enjoyed the Phi Phi island excursion.
The only parts we were not too happy with were the city tours. In Phuket city tour did not take us to Phuket town and instead we ended up seeing souvenir shops where tour guides make their commission. We were a bit disappointed by that. In Bangkok though, we decided to do a city tour on our own and exchanged our scheduled tour for a floating market excursion. It worked out much better.
All in all, we had a great vacation. Next time we'll know that city tours are not really a great value for money, but everything else was great! We will definitely be recommending your agency, and coming back for more bookings in the future!
Thank you for everything!